A butler serves Champagne to a couple during a sailing in Asia on Azamara Club Cruises. I had read so much about how amazing the butler would be. Freshly renovated, this suite will blow you away! Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Evening turndown service of guests beds. What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. We received everything we requested. You will love the Haven and all the perks it has. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. After being in the Haven theres no turning back IMO. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. By 2. Walt Disney World Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. Bay Area Calfornia Being a guest of The Haven with Norwegian Cruise Line means personalized service. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. :-). Tip him and the waiter up there. Florida We get on board the Joy Sunday. He also brought coffee, drinks, even in-suite dinners on request. Be prepared to leave any and all future interior cabins in the dust. We ordered from Cagneys and Le Bistro. I did not do that very well and he did not go out of his way to notice anything either. How do you know who paid full price and who used upsell? Haven restaurant items are no charge. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. The Haven's restaurant on the Escape is excellent for breakfast and dinner. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. Haven is not an adult only area. Plate of cut fruit. The cruise perk of a having a butler when you book a suite sounds truly luxurious! I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Other ships, easy. This is not your butler's first cruise. Fine linens, feather duvet on stateroom beds, and a pillow menu. Moviesyou have choices of lots of movies with no charges. Crystal Cruises Kimpton They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. Congratulations on your upgrade your going to be spoiled for life. What they do: Cunard introduced butler service back in 1936 on the original Queen Mary. Requesting a single non-entree item like a soup or a dessert in advance typically will not incur a charge (as noted, doing so at seating is very disruptive to operations and they MAY decide to charge you if they will even do it.) Hyatt Hotels The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. (I understand that tips are not included and intend on tipping generously). The balcony door came later after he was moody man.. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. Is this true, and if so, what's the expanded menu? Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. 1. Lago Mar Resort And Club IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How My wife, 2 children and I will be on the August 6 sailing on Escape. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. I explained fast why I felt he was less than stellar. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Luxury bath products in stateroom bathrooms. Guests will need to use their keycards in order to enter The Haven complex. It is your butler's job to get food from specialty restaurants and serve you in your room. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. Also he/she will bring you afternoon finger food. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. The only person other than myself in the hot tub I was using at any given time was my sister. Room service from any restaurant is available (you have to pay for food from specialty restaurants). Scandinavia/Russia Worked perfectly. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. We had twowhite tablecloth dinners. The butlers are not exclusively assigned to your cabin. Wow--you could get shrimpcocktail as a snack? For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Priority when reserving restaurants and entertainment onboard NCL vessels. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Powered by Invision Community. You'll get treated like royalty! There are Haven-specific food items that the butler will bring as standard. Use your own discretion. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Afternoon Tea is lovely on the veranda during the day. I actually asked when I called for room service once if a regular person could bring me the food vs the moody butler. however you want. Guide and tips to Norwegian Cruise Lines The Haven. By the way - my wife still thinks we're in an interior cabin on a lower deck. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. I've heard from many suite guests they request cocktails and. That would have to be handled by your concierge. Europe Bermuda Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. CC Help Jenn Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. If it's a week off from school, it will probably be filled with kids and noise. There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. You are totally right about the butler and concierge though. Cruising on the Joy end of January for our 40th Anniversary. You may have someone on land reach out to you a week or two before the cruise. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. It helps if you tell them what your likes/dislikes are early on. These are the Of course, this is for a one time request. It definitely was not overcrowded. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. We tipped according to service used and received. Create an account to follow your favorite communities and start taking part in conversations. Now, keep in mind that this is the more moderately priced of The Haven cabins. It was not enjoyable at all. defeser, July 21, 2016 in Norwegian Cruise Line. Upsell does not necessarily mean kids. What they do: Butlers act as a personal concierge. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. slugg, March 29, 2019 in Norwegian Cruise Line. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. We used our dining package. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. 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