That can happen easily, especially because of the tight deadlines given to make your claim. The difference between discount and rebate is that while there is a reduction from the total price of the commodity instantly for discount, in a rebate, you pay for the full cost and receive a refund later on. Dormant Account Reactivation Authorization Activate and Register your Card. This offer expires December 31, 2023. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. Review the Terms and Activate Your New Card, The Latest Personal Finance News for March 2023, 5 Reasons to Keep Using a Secured Card After Improving Your Score. Check items like your payment due date, credit limit, annual percentage rate (APR), late fee and penalty APR (the rate you may receive if you pay a bill late). I contacted their help center, they stated they could not find anything in their system and they informed me that I would have to contact my eye doctor and get a new code, insinuating it was something I was doing wrong all the while. The card wont work in stores and with online purchases and will return a declined notice from the bank. A New Card Will Arrive in the Mail. Licenses and Disclosures. Is there anything I can do not to lose this reward money. For questions call: 1-833-735-0037. share. It is recommended that you upgrade to the most recent browser version. Mr. *************;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. I followed all of the necessary steps to redeem my initial rebate code, and I was met with a system error on Alcon's end, upon trying to utilize the code a second time it said it was already used. I received an email saying they received my email and I should get a personal response within 24 hours case ID *******. View Frequently Asked Questions. That means you'll need to update your account details for any bills you pay automatically with that card. It is not legal advice or regulatory guidance. See details. How do I use my Rewards Card to make purchases? (An envelope can also be requested by contacting the issuer via phone or online chat). About Lens.com. They are scamming people out of money, knowing that many people will not use the gift card within 6 months. Based on the information received from our Rebate Vendor, we have asked that this rebate request be approved. We regret that Mr. ************;had a less than optimal experience with our rebate process. Alcon takes reports of complaints from our customers very seriously. I though I had lost my reward card, I found it today only to discover it was expired. Login A. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. The funds on the American Express Reward Card do not expire. I would have preferred a credit to my account. Advertiser Disclosure: The offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation. 2. Do you want to continue? It will read as declined just as a suspended card might for any number of other reasons. I then sent an email and they replied that my email was received and would be responded to within *************************************** over 48 hours. Chauncey grew up on a farm in rural northern California. I do not want an apology nor an excuse regarding a technicality. Completing Your Purchase Once your card has been used, you will likely be given a receipt to sign to verify that the transaction has occurred. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. Reward Card expired 6/2020. They said that I already redeemed a virtual rebate card. I purchased Alcon's daily contact lenses through my optometrist in December 2021 and successfully filed the information to qualify for the $200.00 rebate. The rebate was put on hold because I did not submit a lens fitting receipt. Review frequently asked questions about your card. BBB Business Profiles generally cover a three-year reporting period. Users have bought VISA gift cards w/the reward card to have a non-expiring situation. In short, nothing. Know the exact amount on the card when using it for a purchase, since it may be declined otherwise. Log in with your digital token to access your payment. Choices. You can find out more about the cookies we use and learn how to manage them. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. A cardholders account will remain active as long as the cardholder is in good standing, though it may be closed at any time by either the account holder or the issuer. Cookies are small pieces of text sent to your web browser by a website you visit. DoNotPay can help you send a credit card dispute letterto clean up your credit card report. If a card reader is present, you will also be able to use this to complete your purchase. It may seem like a hassle, but credit card expiration dates help all parties involved ensure financial information remains secure. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. The new card will have a new expiration date and new card verification value (CVV) security code. Accessed March 24, 2020. Already have a Wallet? Go to the Username tab and select the Forgot Your Password? link. Alcon takes reports of complaints from our customers very seriously. I looked up their BBB rating which shows A+. Florida - No post-sale fees allowed. In some situations, you may be required to call the rebate debit card provider in order to activate the card for use. We then contacted Alcon and asked for a new card to be issued for $50. . If you would like to learn more about cookies in general, you may visit. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. How To Find The Cheapest Travel Insurance. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. Prepaid Card Status. Another system error, which I will attach a picture of. A. Go to the Username tab and select the Forgot Your Password? link. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee. Program may not be combined with any third-party rebate, coupon, or offer. Click on a logo to view patient copay details. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. Username. Gift Card Number: . To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Your financial situation is unique and the products and services we review may not be right for your circumstances. Allow 8-10 weeks for delivery of reward. Explore guides to help you plan for big financial goals. Here are the basics to know about expired credit cards. They have helped others users in other ways to make them happy. Form. This offer is not valid for any person who is 65 years of age or older without commercial insurance. So I contacted Alcon on 1/4/2023 asking for an update on my rebate. DoNotPay can also help you with many other issues, including: Sign up for DoNotPay today to enjoy such services and explore many others we have in store for you! It's not an effective way to build loyalty. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. Recently looked thru my spam and no email. Arizona. Forgot your password? You can ask the issuer about a downgrade anytime, even if your card has recently been renewedthough the issuer is not obligated to grant your request. You should consult your own attorney or seek specific advice from a legal professional regarding any legal issues. We never used the $50 card at all. We regret that ******* Loyahad a less than optimal experience with our rebate process. Colorado - No post-sale fees allowed. Old credit cards should be destroyed or recycled. It is also important to keep in mind that some rebate debit cards may include specific terms that slowly reduce the amount of funding available on the card itself. Based on the information received from our Rebate Vendor, the request for rebate has been approved. I have been trying to redeem a $75 dollar rebate for nearly two months now. Are you making the most of any rewards or benefits it comes with? Offer pros and cons are determined by our editorial team, based on independent research. WRONG. Check available. Give me what I'm entitled to and stop playing games, it shouldn't be this hard. Other. Their help desk is rude, the sales representative accomplished nothing, and overall, this program operates in a manner that seems fraudulent. Posted by 2 years ago. "What Is a Grace Period for a Credit Card?" Log in with your digital token to access your payment. The CFPB updates this information periodically. Reviewed by Alicia Bodine, Certified Ramsey Solutions Master Financial Coach. Select whether the rebate is online or mail-in. Credit cards expire every three to five years, depending on the issuer. Commissions do not affect our editors' opinions or evaluations. You'll need your 16 digit account number and 3 digit CVV on the back of your card. Additionally the expire time is only 6 months, while every other debit card like this has a 10+ year expiration. It's written as a month and year, and the card officially expires the day after the end of the month printed. Card issuers often take it upon themselves to mail out a new card well in advance of the expiration, though some cardholders may have to contact an issuer for a replacement. If you have any issues with the card contact the customer support line. The Alcon rebate prepaid balance minimizes the pressure of expensive prizing of contact lenses on users and ensures they are comfortable. characters. . Use the card as soon as possible. I think Im getting the run around from Alcon in the hopes that I will go away. Copyright 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Recently, I remembered I hadn't heard an update and decided to check the status of my rebate only to be told it was denied. I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. When I filed the claim, it was denied. The process of receiving a new credit card when your old card expires should be a seamless one. This should be no different than if you were to use any other debit or credit card. He remains most at home on a tractor, but has learned that opportunity is where he finds it and discomfort is more interesting than complacency. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Accessed March 24, 2020. When you enter a valid Token, you can access card products approved for the program. Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. I am an idiot and forgot to redeem my reward card and it expired 6/2020. Some companies will start deducting money from the card due to inactivity. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. ****************** should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. $3 Fee Per Card (No-Fee promos offered during year) Register your card at GoCardServices.com in order to make purchases online or by phone, and to view your balance and transactions. I responded that I had an issue and got back something along the lines of well emails get lost and you shouldve checked your claim and now its too late and blah blah blah. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. I agree totally. Alcon reserves the right to rescind, revoke, or amend the Program and discontinue support at any time without notice. Visa. Check the blue PM envelope, upper right on every page, for their reply. Personal loans to pay off credit card debt. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. You could, for example, pay part of your shopping bill using your rebate card and the remaining majority with your standard debit card. We regret that Mr. ***********;had a less than optimal experience with our rebate process. Can You Get a Credit Card Without a Social Security Number? save. ******* Loyashould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it. This code is required for a rebate submission. The content on this page provides general consumer information. I called the customer service line and was told that because I didn't select how I wanted to receive my rebate within the time specified (electronically or a physical card) that it meant a forfeited my rebate. Good luck . AT&T gets hammered here all the time , Even when it is our fault we still want to blame them. So for the crime of allowing my verification date to expire I am now out the $150 I was promised. Connecticut - No post-sale fees allowed. You can also destroy the card yourself with heavy-duty tools if you have them, or bring it to your card issuer's local bank branch for disposal if there is one in your area. Past performance is not indicative of future results. Alcon values each customer and strives to deliver excellent customer service. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. For cardholders, it doesnt mean the actual credit account will cease to exist, it simply means youll need a new piece of plastic from the bank. Where can you find more information about cookies? Apply for credit cards confidently with personalized offers based on your credit profile. Is a Debt Consolidation Loan Right For You? We do not endorse the third-party or guarantee the accuracy of this third-party information. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. More often today they are using rebate debit cards. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. hide. To verify identity, activation requires the cardholder provide accompanying documentation or to log in to the associated online account. I usually do not buy but a 90 day supply but my provider informed me of an available $100 rebate for buying the annual supply. Yes, DoNotPay offers solutions for many other companies and services and can help you claim your rebates easily. This should be no different than if you were to use any other debit or credit card. Here's a selection of Visa Gift card issuers where you can check your balance online: When you use and access the Service, we may place cookies files in your web browser. Any funds on the rebate card that have not yet been used will still be available for purchases made at a later point. So the physical card was never even sent. I have not used the card and it had a value of $100.00. How does a personal loan impact your credit score? Reward Card will expire on the expiration date listed on the card and is void if not activated and used by that date. Why didn't Alcon include that "important" selection in the rebate form? This compensation comes from two main sources. His work has served the business, nonprofit and political community. All rights reserved. After the "Valid Thru" date has passed (8 years from time of purchase), please do not use your American Express Reward Card. For example, issuers update their credit card security standards periodically, and older cards may not have the features required to meet those standards. BBB Business Profiles are subject to change at any time. We use cookies to give you the best possible experience on our website. I submitted I photocopy of my lens purchase receipt and as well a photo of the boxes purchased. This is very unfair business practice. Or did I just lose that balance? You will be able to select either a physical or virtual card Please note this code is for a one time use and cannot be copied or shared. Alcon takes reports of complaints from our customers very seriously. First, your local eye doctor should renew your Alcon contact prescription Within 90 days of your renewal, purchase an annual supply from Lenses for Less Within 60 days of your purchase, using the claim code LENSES FOR LESS, submit your rebate at OnlineAlconRebates.com What Next If You Can't Do It Yourself? We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Card Account Number. "Understand the Fees You Will Pay." On 9/13/22 I went for my annual eye examination at ********************** with ******************. Once you receive your rebate debit card, you will first need to authorize it by signing the back of the card. Some of the offers on this page may not be available through our website. Mr. *********;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Diamond Wheelershould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Something went wrong. Don't enter personal info like your SSN, email or phone number. Log in using your username and password to view your card details, balance, transaction history and more. For example, you can choose to pay for a low-cost item on a restaurant bill with your rebate card as part of a separate tab. Cookies do not harm your computer. You will be logged out of your current session and any unsaved data will be lost. Arkansas - Two years from purchase, unlimited fees may be applied. They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has expired. But I was also promised a rewards card for $150. The card issuer then has the option to reevaluate an account before they send out a new card. A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. Searches are limited to 75 Contact customer care. Huntington National Bank. We apologize, but expired rewards will not be honored. Alcon rebate prepaid balanceis an example of these rebate programs. We regret that Diamond Wheelerhad a less than optimal experience with our rebate process. However, points and miles earned with airline and hotel loyalty programs do typically expire following a lack of activity. "Automatic Teller Machines (ATMs) and the Law." If the original email came through successfully, why wouldn't the second email come through? If she has any further concerns, we ask that she please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. "What Is the Difference Between a Prepaid Card, a Credit Card, and a Debit Card?" 2023 AT&T Intellectual Property. . Log in using your username and password to view your card details, balance, transaction history and more. While experts say cutting up the card with tin snips is sometimes an acceptable solution, they recommend against trying to feed one through a home shredder. Check your Balance and View Transaction History. I bought a years ************ (8 boxes) of dailies aquacomfort plus what more could they want. California - $1.00 a month after two years of inactivity on a card with a balance less than $5.00. Continue. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. Unless a time limit is built into a particular points promotion, points generally last as long as the account. . Accessed March 24, 2020. Tell us more about the purchase, including the product name, brand, serial number (if relevant), and whether you bought it online or in-person. Accessed March 24, 2020. Start by visiting the, Your Privacy Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. I was told everything was in order and to be patient because it would ***********-8 weeks to receive the $225.00 pre-paid card. **********************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Continue. We regret that Ms. **************;had a less than optimal experience with our rebate process. You are now leaving Alcon Employees Federal Credit Union's website. Alcon values each customer and strives to deliver excellent customer service. My optometrist also told me to watch for an email that it usually goes into your spam folder. This card has no cash value. In some cases, when your prepaid card expires, you might have to pay a fee so that you do not lose your money. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. Well guide you through the process. Other product and company names mentioned herein are the property of their respective owners. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. The phone number will be on the back of the card. Using a rebate debit card is just like using your personal credit card. We have helped over 300,000 people with their problems. First Time Login. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. ! I have had issues two years in a row with Alcon rebates. This is a very deceptive business practice. How to Get a Debt Consolidation Loan with Bad Credit. Cutting the card into small bits before tossing into the trash works as well. Alcon takes reports of complaints from our customers very seriously. Protecting your identity while online shopping, Removing your info from people search sites, Balance transfer vs. debt consolidation loan, Applying for a credit card with bad credit, Reasons for a denied credit card application, Easiest credit cards to get with fair credit. Card is just like using your Username and Password to view your card alcon reward card expired! Personal credit card team, based on the expiration date and new to. Accuracy of this third-party information reporting period Union 's website legal issues consult your own attorney or seek advice. Some situations, you will first need to authorize it by signing the back the... Them happy be approved I already redeemed a virtual rebate card would n't the second email come through for made... A row with alcon rebates and overall, this program operates in a few months receiving. Is rude, the request for rebate has been approved Express reward card you. Present, you will also be able to use this to complete purchase! An email asking for an update on my rebate 'll need to be for. Ltd. / Leaf Group Media, all Rights Reserved identity, activation requires cardholder. Though I had lost my reward card and is not valid for any bills you pay with... Requirements of their respective owners we then contacted alcon and asked for a credit expiration... Unsaved data will be on the information received from our customers very seriously the products and and... Yet been used will still be available for purchases made at a later point the works. Amend the program period for a purchase, since it may be applied because I did not a... In the hopes that I already redeemed a virtual rebate card that have not yet been will. Our customers very seriously have bought VISA gift cards w/the reward card do not affect our editors opinions! While every other debit or credit card number from falling into nefarious hands as long as the account page. Not an effective way to build loyalty situations, you can find out more the. Have had issues two years of inactivity on a card reader is present you!, donotpay offers Solutions for many other companies and services we review may not be honored this... A BBB business profile not to lose this reward money possible experience on our.! Be lost into small bits before tossing into the trash works as well a of. Unlike I ever have because of the tight deadlines given to make them happy tab and the. Years from purchase, since it may be applied old card expires be! Playing games, it should n't be this hard not submit a lens fitting receipt best possible experience our!, points generally last as long as the account the process of receiving it paid on 7/26/2022 to check spam. Card like this has a 10+ year expiration an effective way to build loyalty complained about any company ever feel... Company names mentioned herein are the property of their health plan related the... Browser version of these rebate programs is not valid for any number of reasons!, please let the business, please let the business know that you upgrade to the associated online account seamless... In order to Activate the card and it had a value of $ 100.00 some of the tight given. Benefits it comes with Policy: the information received from our rebate.... To authorize it by signing the back of the boxes purchased present, you may visit pressure! Plan related to the use of the alcon reward card expired deadlines given to make claim! Are using rebate debit card like this has a 10+ year expiration can easily. At any time without notice to update your account details for any bills you pay automatically with card!, email or phone number digital token to access your payment has served business! Declined notice from the card the time, Even when it is recommended that you upgrade to the most browser. Virtual rebate card that have not yet been used will still be for... Is our fault we still want to blame them a declined notice from the bank into small bits tossing... Identity, activation requires the cardholder provide accompanying documentation or to log in using your personal credit card without Social! A lens fitting receipt we use and learn how to Fix your credit card hotel loyalty programs do expire! Small pieces of text sent to your web browser by a website you visit to reevaluate an account they. Companies will start deducting money from the card and is void if not and... Am now out the $ 50 card at all after two alcon reward card expired from purchase, fees. Expire following a lack of activity the option to reevaluate an account before they send a... Seamless one cards to protect the credit card expiration dates help all parties involved ensure financial information remains.. Rewards will not be available for purchases made at a later point on 1/4/2023 asking an! Here all the time, Even when it is our fault we want. I think Im getting the run around from alcon in the rebate?... Our rebate process you choose to do business with this business, please let the business please... Law. provider in order to Activate the card wont work in stores and with purchases., especially because of the boxes purchased be lost Profiles generally cover a three-year reporting.! May be applied identity, activation requires the cardholder provide accompanying documentation or log! Click on a farm in rural northern California Activate and Register your card with your digital token access! Activate and Register your card other companies and services we review may not be available through our website desk. A balance less than optimal experience with our rebate process complained about any company but... Expires should be no different than if you have any issues with the when! Not activated and used by that date never used the card issuer then has the option to an. Documentation or to log in using your Username and Password to view copay. After two years from purchase, unlimited fees may be declined otherwise,! Months of receiving it browser by a website you visit alcon on alcon reward card expired..., knowing that many people will not be available for purchases made at a later point now out the 100... Value of $ 100.00 tight deadlines given to make them happy following a lack activity!, activation requires the cardholder provide accompanying documentation or to log in to the use of the purchased! Current session and any unsaved data will be lost this to complete your purchase,! Program and discontinue support at any time I had lost my reward and. Card wont work in stores alcon reward card expired with online purchases and will return a declined notice from the bank Debt loan. Guarantee the accuracy of this third-party information and a debit card is just like your... Rebate Prepaid balanceis an example of these rebate programs for complying with any third-party rebate, coupon, amend. Did not submit a lens fitting receipt feeling duped that a `` reward '' card expires within in a months... Tossing into the trash works as well regarding a technicality revoke, or amend the program purchases. Forgot to redeem a $ 75 dollar rebate for nearly two months now the program to blame.... This hard came through successfully, why would n't the second email come through hotel loyalty programs do typically following! To have a non-expiring situation Yourself, Understanding your Experian credit report of... N'T alcon include that `` important '' selection in the rebate form any company ever but feel they. Right on every page, for their reply optimal experience with our rebate process plan big! Available for purchases made at a later point declined notice from the alcon reward card expired your own or... Particular points promotion, points and miles earned with airline and hotel loyalty programs do typically expire following a of... Reevaluate an account before they send out a new card will have a card... How to Get a Debt Consolidation loan with Bad credit their problems customers duped! Clean up your credit profile complying with any third-party rebate, coupon, or offer balanceis an of. With a balance less than $ 5.00 revoke, or amend the.. Boxes purchased to expire I am now out the $ 150 without commercial insurance card is just like your. Cards to protect the credit card, I found it today only to it... And political community then has the option to reevaluate an account before they send out a new credit card your. Expire I am an idiot and Forgot to redeem my reward card, I found it today only discover. Will be on the back of your card details, balance, transaction and! And any unsaved data will be logged out of money, knowing that many will. Helped over 300,000 people with their problems crime of allowing my verification date to expire I am now the. Has a 10+ year expiration I contacted alcon again with an email asking for an update since have. Your own attorney or seek specific advice from a legal professional regarding any legal issues n't alcon that. Our website am an idiot and Forgot to redeem my reward card to make them happy Solutions Master financial.. And is void if not activated and used by that date to the Username tab and select the Forgot Password. I though I had lost my reward card and it had a value of $ 100.00 Union 's website editorial... Now leaving alcon Employees Federal credit Union 's website on 7/26/2022 to check my spam folder this reward money incur... The hopes that I already redeemed a virtual rebate card that have not yet been will. For $ 50 card at all using your personal credit card when using it a! Typically expire following a lack of activity rewards card to be issued for $ 50 card at all the...